Contact PixelSize
Exact KB. Every form. Every time.
Question, bug report, or a specification that looks wrong? One email reaches the humans behind PixelSize - no tickets, no bots, no queue music.
We reply within 48 hours on business days (Mon-Sat, IST).
How to get a fast answer
- Tell us the page you were on (for example: the PAN spoke or the size guide).
- Mention the document type and target KB (for example: "Aadhaar photo, 200 KB").
- Describe what happened vs what you expected.
- Attach a screenshot if you can - it usually halves the diagnosis time.
Spotted a wrong specification? Tell us first
Our size tables follow commonly published government specifications, but portals occasionally change their limits. If any number on any guide looks outdated, email us the page URL plus a link to the official source. Verified corrections go live within a week - and careful readers get a thank-you in the changelog.
Before you write: 60 seconds of self-help
- Size guide hub - every Indian government photo spec in one table.
- Aadhaar photo resizer and PAN photo resizer - preset pages with the right KB and DPI pre-filled.
- The tool itself - the KB chips solve most "file too large" problems in one tap.
What we can't help with
We are an independent tool, not a government service. We cannot check the status of Aadhaar, PAN or passport applications (contact UIDAI, Protean/UTIITSL or your passport office directly), and we cannot fix technical problems on government portals. And we will never offer to store or process your files on our servers - keeping everything in your browser is the whole point of PixelSize.
Why there is no contact form
Contact forms need third-party processors and databases - exactly the kind of data collection we refuse to add. Plain email keeps a human in the loop with no middleman, and matches our privacy promise: the only thing PixelSize remembers is your last KB target, in your own browser.